Zwroty

  • We accept returns up to 14 days after delivery of the item(s).
  • Returned items should be received back to us in the condition they were delivered, unworn and in the original packaging.
  • Any items that have been customized are deemed unfit for return and will be denied.
  • Refunds will be issued within 30 days upon receipt of items back into our warehouse and will be issued back to the original payment method.
  • Please note the cost of returning items will be the responsibility of the customer.
  • Enginehawk ma prawo do odrzucenia wszelkich zwrotów, które nasz zespół uzna za nie podlegające zwrotowi, w tym przypadku towary zostaną odesłane z powrotem do nadawcy.

Exchanges

  • W Enginehawk dążymy do tego, abyś był zadowolony z każdego zakupu. Od czasu do czasu wiemy jednak, że zdarzają się przypadki, w których konieczna jest wymiana. W takim przypadku prosimy o kontakt w ciągu 14 dni od otrzymania zamówienia.
  • You can exchange your item(s) if you are unhappy with the design or if it does not fit correctly.
  • Wymiany są dokonywane pod warunkiem dostępności alternatywnych towarów i według uznania Enginehawk.
  • Only return items you wish to exchange. Remove any items which have been purchased separately before sending back to us (Shockwave, Pinlock, upgraded Visors / Lenses).
  • Please note the cost of returning items will be the responsibility of the customer.
  • Enginehawk ma prawo do odrzucenia wszelkich zwrotów, które nasz zespół uzna za nie podlegające zwrotowi, w tym przypadku towary zostaną odesłane z powrotem do nadawcy.

Faulty / Defective Items

  • In the unlikely event of you receiving defective or faulty goods please contact us within 14 days of receiving your order at info@ruroc.com.
  • Upon the confirmation of faulty / defective item(s), we will provide a return label covering the cost of the item(s).

Cancellations

  • You can cancel your order at any time up until the point your order it is dispatched.
  • If you wish to cancel your order after this time you will need to follow our return process.
  • Refunds will be issued within 30 days upon receipt of items back into our warehouse and will be issued back to the original payment method.

Create a return

In order for you to begin the returns process, please start a return by using one of the buttons below:

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